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Staff will research all refund requests, validate the transaction details and, when appropriate, update the cardholder's Bay Bucks account. Include receipts and as much information as possible in order to expedite the validation and refund process. Refund requests can be made directly at the Pioneer Dining venue where the transaction was made.If the local staff is unable to resolve the problem, a refund request form will be provided to the cardholder for submission to The Bay Card Office. Contact the local staff in the area to verify the problem and get immediate assistance.Bay Bucks related refund requests (swipe took more than it should have, no product received after swipe, etc.) should be submitted to The Bay Card Office.īay Bucks Copiers and Print Release Stations.Pepsi Vending, Contact the number at the vending machines for cash refund.The cardholder will receive a voucher refund from the vending company by mail. Product related refund requests (item didn't drop, stale, damaged, etc.) should fill up a form found at Snack vending machine side and leave it until the snack vending company will respond by mail.Refunds not resolved by the bookstore staff should be directed to The Bay Card Office. Refund requests, like merchandise returns, can be made directly at the bookstore.Most Pepsi and snack machines across campus will take Bay Bucks. Bagels In the New University Unionīay Bucks are accepted for Basic and Elective Health Services (Laboratory, Massage Therapy, Optometry, Pharmacy, and Radiology). You will still use The Bay Card to access your Pioneer Dining meal plan/Flex Dollars, but those are completely separate from Bay Bucks. Bay Bucks are completely separate from Pioneer Dining meal plans and Flex Dollars.
Diningīay Bucks can be used at all campus dining locations. You must use Bay Bucks to make copies on all public copy machines across campus.
You must use Bay Bucks in order to print in the public labs across campus. ASI Business Services houses Student Government offices, the Office of the Executive Director and the Program Coordinator’s Office. Located on the 3rd floor of the University Union the Business Office provides various student services at discounted prices. You may use your Bay Bucks for books, supplies, snacks, clothing, etc. The Pioneer Bookstore accepts Bay Bucks for all purchases other than postal purchases at the Customer Service counter.
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